Rachael L Manning

Rachael L Manning

Director of Client Relations
Office 315-434-8800

Client Center

How Can We Help You?

Establishing and maintaining quality relationships with our clients is important to us. Our Client Relations Center will familiarize you with our organization and introduce you to a financial representative who can provide you with customized financial solutions tailored to your individual needs.

Whether focused on your personal finances, your business or both, your Financial Representative working alongside our team of financial specialists and advisors, will provide individualized solutions to help you achieve your financial goals.

Together, our network of specialists provide expert guidance on the following:

  • Protect your family’s income in the event of death or disability
  • Develop an investment plan to achieve your personal financial goals
  • Establish a way to fund college tuition
  • Plan for a financially secure retirement
  • Review your business succession and employee benefit needs
  • Leave a legacy beyond your own lifetime

Online Access Made Easy

NorthwesternMutual.com is making it easier to manage your money and accounts and plan for your future.

  • Do you want to view your accounts? Click here for secure online access.
  • Don't have an online account? To get started, click here.
  • To register, you will need to have your product number.  Your product number could be your investment account, insurance policy, annuity contract or insurance service account number.
  • Do you want to change your address or name? Repay a loan? Request technical support? Here are downloadable forms by product line and answers to FAQs.

Contact Us

Whether you are an existing client or want to get started on the path to financial security, please
call us at 315-671-1848 Monday-Friday from 8:00 a.m. until 5:00 p.m. We will make sure you receive the best possible service and help you find solutions to match your investment and insurance needs with your financial goals. We look forward to guiding you.

Please visit the Forms Library and Service Center for resources service topics and questions.










Current Clients: Click Here to Access Your Account Online


Download our Northwestern Mutual app to:

  • See details of your Northwestern Mutual insurance and investments
  • Get contact information for your NM financial team
  • Link all of your accounts, like banks, investments, and loans into one centralized location
  • Start categorizing your financial transactions to see where your money is going
  • View and understand your total net worth
  • Securely and quickly access your account with Touch ID




Northwestern Mutual financial representatives have the opportunity to determine their own financial futures while making an impact on others.

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Looking for a career that allows flexibility and exceptional income potential? Do you want top-notch training, mentorship and resources? Have you been searching for a company that demonstrates a commitment to diversity and giving back to the community?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck